Hi, So here's the story. I ordered Office 2016 for Mac through the Microsoft Home Use Program, through my works email.

I got the link and sent it to my home email address so that I could download the files at home, on to my sons IMac, for his college work. After updating his mac to IoS X, it finally let me install Office 2016. When we try to activate it, it doesnt ask for the Product Key I got in the email, but asks for a Microsoft account email. I have called the Microsoft Support and they say that my sons email account, with live.co.uk is the address to use as that is associated with the order number, but when I try this email address, it gives an error that its not associated.

If I try my personal email address, which is where I can find the order details, it comes back with no licenses found. If I try to register my sons email address as a Microsoft account, it says the Live.co.uk is a reserved domain. Any ideas on how to activate so that he can save documents. Finding activation key for microsoft word on mac. I ordered a backup dvd when I ordered the digital download. When I receive the dvd, would it make a difference if I uninstall the office and reinstall from dvd. I think his mac did have office 365 on too.if that makes a difference Thanks Stu.

Genuine Microsoft Office 2016 Home and Business License Key Due to the nature of the product (One time activation) the keys cannot be returned, however we offer full support and license replacement in case there is any issue. Office 2016 activation key already in use unable to activate office 2016 with product key provided. Message says valid key but product already activated with a Hotmail account. This thread is locked.

Hi Stu Aspinall, I suggest you follow these steps to verify your account: 1. Go to and sign in with the email address and password of your. Select Services and Subscriptions at the top of the page. • Do one of the following: • Under Subscriptions, verify that you have a current subscription to Office 365 Home, Office 365 Personal, or Office 365 University. OR • Under More Services, select Try Office 365 Home for free, and follow the instructions to sign up for your. PLEASE NOTE: If you know you have a current Office 365 subscription and don't see one here, you may have more than one Microsoft account. Try signing out and signing back in with a different email address and password.

Hope it's helpful. Regards, Emi Zhang TechNet Community Support Please mark the reply as an answer if you find it is helpful. If you have feedback for TechNet Support, contact. Hi Stu Aspinall, I suggest you follow these steps to verify your account: 1. Go to and sign in with the email address and password of your. Select Services and Subscriptions at the top of the page.

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• Do one of the following: • Under Subscriptions, verify that you have a current subscription to Office 365 Home, Office 365 Personal, or Office 365 University. OR • Under More Services, select Try Office 365 Home for free, and follow the instructions to sign up for your.

PLEASE NOTE: If you know you have a current Office 365 subscription and don't see one here, you may have more than one Microsoft account. Try signing out and signing back in with a different email address and password. Hope it's helpful. Regards, Emi Zhang TechNet Community Support Please mark the reply as an answer if you find it is helpful. If you have feedback for TechNet Support, contact. Rhinestone design program for mac.

• If you want to activate volume license editions of Office 2016, Visio 2016, or Project 2016 with a KMS host or Active Directory-Based activation, you need to first install Office 2016 Volume License Pack. When an Office 2016 volume edition client is installed, it will automatically attempt to activate via either Active Directory by using its existing domain pairing or a DNS-discoverable KMS host on your organization network. To set up Active Directory-Based activation, you must be running Windows Server 2012, Windows 8, or newer. All volume editions of Office 2016 client products are pre-installed with a Generic Volume License Key (GVLK) key, which supports automatic activation for both KMS and Active Directory-Based Activation, so you will not need to install a product key. This download contains an executable file that will extract and install KMS host license files.

These license files are required for the KMS host service to recognize Office 2016 KMS host keys. On Windows Server 2012 and volume license editions of Windows 8, you can use your same KMS host key to set up Active Directory-Based activation. 4324.1002 update extends the Key Management Service (KMS) to support co-hosting of Office 2013 and Office 2016 on Windows Server 2008 R2. • • You need to perform this step only if you’re setting up a KMS host on Windows Server 2008 R2 or Windows 7 (volume editions). Download and run the update contained in the KB article below. This update enables your Windows Server 2008 R2 or Windows 7-based KMS host to successfully activate Office 2013 clients that are running on Windows 8 or Windows Server 2012: • Download and run the executable file on this page on a supported operating system. • Enter your Office 2016 KMS host key when prompted.